As part of its commitment to reducing its carbon footprint, Sky commissioned HWEnergy to design a solution for its Livingston contact centre which would help it reach its 2020 sustainability targets
The resulting project was the design, build and installation of 4 Biomass Heat Cabins housing 4 x 199kW ETA boilers which connect to the existing internal heating and hot water system. The boilers generate renewable energy to provide heat and hot water for the 2,500 staff based on-site in the most efficient manner possible. They are expected to reduce the carbon output of the site by approximately 500 tonnes per year - the equivalent of four million car miles or 250 flights from Edinburgh to Las Vegas.
This has been an excellent example of joint working. HWEnergy, Sky, Mitie and Hurley Palmer Flatt (consulting engineers) have all worked closely together to deliver what has been a seamless project.
We were impressed from the outset with HW Energy’s longstanding expertise in the design, engineering and delivery of biomass heating systems and we haven’t been disappointed. We are now enjoying renewable heat and hot water throughout the site and the reduction in our carbon footprint at Livingston will contribute to Sky’s overall environmental targets.
Thanks to these renewable energy plants, in 2013 Sky reduced its natural gas consumption within its Scotland contact centres by a massive 55% compared to the previous year. We’re incredibly proud to be making such a positive impact to the environment and remain working hard to continue doing so.
Steve Holford - Head of Service, Engineering and Sustainability, Sky
Four Biomass Heat Cabins with ETA 199kW boilers linking to 4 separate buildings.
This was a complex, large scale project, which needed to be completed in a very tight time frame with the minimum disruption to staff working in the 24 hour call centres.
The whole project, including design of the system and its integration with the existing network, the specification and delivery of the heat cabins and fuel stores and commissioning the boilers to provide heat, was completed in under 6 months.
Early discussions with the client led to the specification of overground pipe to minimise risk at build stage and any potential threat to underground fibre optics. This choice meant rigorous testing to ensure heat loss was kept to a minimum.
Wood pellets were specified as fuel choice due to ease of delivery on site.
Each boiler is housed in a specially commissioned Biomass Heat Cabin and serves one of the four Sky buildings. The Cabins each contain a boiler and wood pellet fuel store.
HWEnergy designed, built and installed the project, on time and to budget and went on to successfully apply for the Renewable Heat Incentive (RHI) on behalf of Sky. We now provide heat to Sky on a Heat Supply contract basis which includes all service and maintenance backed by performance guarantees.